Safety Guidelines

Important Guidelines for Parents/Guardians

Supervision

Children below 3years old must be accompanied by a responsible adult at all times without any exemption.
Remain on the premises at all times. 360-Play does not accept responsibility for the supervision of children.
You are fully responsible for supervising your children at all times and ensuring their safety.

Safe Use of Equipment

Monitor your children to ensure they are using the equipment safely and appropriately.
Explain the rules of play to your children before they begin and ensure they follow them throughout their session.
Important: Children must not climb up the netting or play system structure in any way, as it poses a risk of injury.

Food and Drink

Please refrain from bringing your own food or drink into the center. We provide free water stations and a café offering a variety of refreshments.
All food and drink must be consumed at the designated tables or café area. No food or drink is permitted in the playframe to maintain cleanliness and safety.

Session Timing

Arrive and depart on time to allow for proper sanitation between sessions.
Late Arrivals: Late arrivals will not be granted extended playtime to ensure fairness and cleanliness .
Please help us maintain an orderly schedule by ensuring your child is ready to leave when the session ends.

Safety Rules

For the safety of your child and others, children must not climb the slide or netting. These areas are designed for sliding, not climbing.
Encourage children to use the toilets before entering the playframe to ensure they’re comfortable and minimize disruptions.360 Play are not responsible to accompany any kids to use toilets.
Toilet Supervision: Ensure that children are supervised when using the toilets. We recommend accompanying them to ensure their safety.

Behavior

Encourage positive and respectful behavior at all times. Any disruptive or unsafe behavior, such as running, pushing,throwing balls or rough play, will result in a warning, and repeated offenses may lead to the child being asked to leave the play area.
360-play is a shared space, and we expect all children to be respectful to others, including waiting their turn for equipment and respecting personal space.

Health & Safety

If your child is feeling unwell, please refrain from bringing them into the play area for the safety and well-being of others.
In the event of an emergency, please follow all staff instructions promptly and calmly.
Accidents: If your child has an accident or injury, inform a staff member immediately so we can assist and ensure their safety.

Parking of strollers and Entry

Park only in designated areas to avoid obstruction or inconvenience to others.
Entry to the center should be made through the main entrance, and children must be signed in and out upon arrival and departure.

Lost and Found

360 Play is not responsible for lost items, but we will make every effort to locate and return any misplaced belongings.
Please keep a close eye on your child’s personal items and remind them not to leave their belongings unattended.

Photography and Filming

Photography and filming for personal use are allowed, but please ensure that you are respectful of other children's privacy. Ask permission before capturing photos of other children.
Social Media: If you wish to share photos online, please ensure that other children are not included unless consent has been obtained from their parents.

Thank you for your cooperation! By following these guidelines, you help create a safe, fun, and enjoyable environment for all children and families at 360-Play.